Backup/Restore Usage Details

This guide walks through the disaster recovery process within Telicent Core.

The aim is to provide a narrative that guides an admin user through using the backup endpoints to view, create, restore or delete back-ups of the Smart Cache Graph data. It will show the results of calls, what to expect and the steps to take to carry out each of the operations listed here.

Detailed steps

For each operation, we will illustrate the calls to make, the process behind the scenes, the results returned and the differences between the various Smart Cache implementations.

Smart Cache Graph

Smart Cache Search

Note: Search currently does not provide full backup functionality. If multiple indices are being used, they need to be backed up individually.

Caveats

Endpoints

For the purposes of these walkthroughs, the Telicent Systems Integration environment will be used (https://apps.system-integration.telicent-sandbox.telicent.live/)

Authentication

Any and all authentication tokens will be hidden as will any other secured information not pertinent to the purpose of this document. We will assume that $TC_OIDC_TOKEN will represent a working token for a user with sufficient administration permissions to call these endpoints.

Permissions

The endpoints mentioned are only accessible to users within the tc_admin user group.

Private data

In the guided examples, results and responses may be truncated or edited in order to hide proprietary or sensitive information.

Changing data

Some of the data described, in particular the response data returned, may be subject to change. This is in part due to the functionality being new and still under review and customer feedback. Additional value will be added where possible and ineffective information removed.

The API calls should not change.